Privacy Policy

Piedmont Association Services, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

WE MAY COLLECT INFORMATION ABOUT YOU IN VARIOUS WAYS.

Information We Collect

Personal Data:

When you contact us or use our services, we may collect personally identifiable information such as your name, email address, phone number, mailing address, and property information.

Financial Data:

For communities we manage, we collect information necessary to process payments, including bank account information and payment history.

Usage Data:

We may automatically collect information about your device, including your IP address, browser type, operating system, and pages visited on our website.

HOW WE USE YOUR INFORMATION
We use the information we collect to:

Provide, operate, and maintain our services

Process transactions and send related information

Send administrative information, such as updates to our terms and policies

Respond to your comments, questions, and requests

Communicate with you about services, offers, and events

Comply with legal obligations

Information Sharings

We may share your information in the following situations:

With Service Providers:

We may share information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and email delivery.

With Your HOA:

Information related to your property and account may be shared with your homeowner association’s board of directors as part of our management services.

For Legal Requirements:

We may disclose information where required to comply with applicable law or legal process.

All Other Items of Business

Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information below.

Contact Us
If you have questions about this Privacy Policy,
please contact us at:

Piedmont Association Services, LLC
PO Box 8293 Richmond, VA 23226
Email: privacy@piedmontassoc.com
Phone: 804.325.1827

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